Privacy Policy

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice on our home page and in the merchant admin. If you continue to use WordPress Plugin Theme after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by WordPress Plugin Theme (together, the “Services”) you are agreeing to the terms of this Privacy Policy and, as applicable, the WordPress Plugin Theme Terms of Service. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and WordPress Plugin Theme and its affiliates. If we add any new features or tools to our Services, they will also be subject to this policy.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information.

Types of information we collect

From WordPress Plugin and Theme website visitors, we collect information about the device and browser you use, your network connection and your IP address. We may also receive Personal Information when you purchase subscriptions or make other requests to WordPress Plugin Theme.
From chat support users, we collect your name, email address, information about the device and browser you use, your network connection and your IP address.
From forum users, we collect your name, email address and website URL.
We use this information to service your account, enhance our Services, and answer any questions you may have.

When do we collect this information?

We collect this information when you visit our website or engage with us either by email, web form, instant message, live chat, or post content on our website (including forums, product update requests). We also collect any additional information that you might provide to us.

Use of Information

WPCellar.com may use and disclose information as described in this document. In addition to the uses described in this document, we may use information for purposes that include order fulfillment and administration, product surveys, billing and audits, and other, similar uses. We only collect, use, and disclose personal information or non-personal information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect information. We reserve the right to use or disclose aggregated Information and Business Contact Information in ways that we think are appropriate.

Children

We do not allow persons who are ages thirteen or younger to become members of this site. If your under age 13, do not use personal information with us.

Other Web Sites Links

When you click on a link on this web site that takes you to a web site operated by another company, you will be subjected to that company’s web site privacy policies.

Technical Issues

If you have any question about this policy or our site, please feel free to contact with us using info@wpcellar.com email address.

Refund Policy

Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.

If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.

Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.

Please note that we are not developers of the provided products, so our technical support capabilities are limited.

We do not change product functionality and do not fix developer bugs.

Refund requests for any Premium Membership Plans will not be entertained by any means, if any product has already been downloaded or some products doesn’t meet your expectations, we give exactly what we get from the developers.

We will assess refund requests on their merits but generally, there is no obligation to provide a refund if:

  • You changed your mind after purchase;
  • You Purchased by mistake;
  • You ask for Purchase Keys or API ;
  • You lack the technical ability to make the item work;
  • You can no longer download the item because it has been removed from our website if the developers discontinue working on the project;
  • You are in breach of our fair play policy.

By signing up for any of the products or services offered by WordPress Plugin Theme (together, the “Services”) you are agreeing to the terms of this Privacy Policy and, as applicable, the WordPress Plugin Theme Terms of Service. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and WordPress Plugin Theme and its affiliates. If we add any new features or tools to our Services, they will also be subject to this policy.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information.